Contact Us

If you aren't reporting a new case of child abuse/neglect, please use the information below to get in touch with us. 


Existing child abuse reports

  • Follow up on a report of suspected child abuse: Contact the children and youth agency where the suspected abuse occurred
  • Add information to an existing report: Call ChildLine at 800-932-0313

Child abuse certifications/background checks

Other topics

  • Suspect child abuse? Call ChildLine: 1-800-932-0313
  • Email general questions related to mandated reporting, or certifications. NOT TO REPORT ABUSE.
  • Account log-in or other technical issues with CWIS: Call the support center at 1-877-343-0494
  • ChildLine and Abuse Registry Appeals: Call 717-783-1964
  •  Sign up for the University of Pittsburgh’s online recognizing and reporting child abuse training: Call 717-795-9048
  • Formal complaints regarding a school (not related to suspected child abuse or neglect): Call 717-783-6788
  • Suspect welfare fraud? Call 1-844-DHS-TIPS    


Directory of Services for the Office of Children, Youth and Families, including:

  • Regional Offices
  • County Children and Youth Agencies
  • National Child Welfare Resources
  • Pennsylvania Child Welfare Resources