SUSPECT CHILD ABUSE OR NEGLECT? CALL CHILDLINE: 1-800-932-0313
Childline continues to be fully operational. In alignment with the Governor’s efforts to mitigate the spread of COVID-19 in Pennsylvania, the Department of Human Services encourages individuals to submit clearance applications online whenever possible. Mandated reporters are encouraged to use the self-service portal on the Keep kids safe website, to avoid long hotline wait times.
Act 18, signed into law on May 8, 2020, allowed for a temporary extension for new and existing employees that work with children to meet the Federal Bureau of Investigations (FBI) Criminal History clearance requirements found in the Child Protective Services Law. The extension was granted after the pandemic caused many fingerprinting locations across the state to close, but most locations have since reopened. The extension expires on December 31, 2020. Individuals needing the FBI Criminal History clearance are strongly encouraged to start the process now to avoid the possibility of a backlog at the end of the year. For fingerprinting locations open during COVID-19, please visit the IdentoGO IdentoGO Location Map.

The Pennsylvania Department of Human Services’ Office of Children, Youth, and Families’ vision is for all children and youth to grow up in a safe, loving, nurturing and permanent family and community.

Our mission is to support the provision of quality services and best practices designed to ensure the safety, permanency and well-being of Pennsylvania’s children, youth, and families

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We value families by recognizing that:
  • Families come in all shapes and sizes
  • All families have strengths
  • Families are the best place for children and youth to grow
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In order to work or volunteer with children, certain individuals are required to obtain clearances. Get the details.
IMPORTANT: ChildLine should only be used for reporting abuse/neglect. Have other concerns? Find the appropriate contact information.

National Sex Offender Registry: Child care providers name search verification application here.